Resistance Kitchen has formally objected to Croydon Council’s plan to let the former NatWest building on Norbury High Street be converted into yet another gambling venue.
Background
Almost two years after Norbury lost its last bank, Merkur Slots Ltd has applied to transform the former NatWest site into a new gambling outlet. If approved, it would become the sixth gambling premises within a 3 minute walk – 200‑metre stretch of our high street – with one already owned by Merkur. The company now controls 3 of Croydon’s 55 licensed gambling sites.
Application For An Adult Gaming Centre Premises
Our Letter
In a strongly worded letter to the Council, Resistance Kitchen argues that gambling businesses exploit financial hardship and social vulnerability, often deepening cycles of poverty and homelessness in our community. Allowing yet another betting shop would place corporate profit above human wellbeing. Croydon’s residents deserve protection – not exploitation.
To :
licensing@croydon.gov.uk
CC:
Councillor Leila Ben-Hassel <leila.ben-hassel@croydon.gov.uk>
Councillor Matt Griffiths <matt.griffiths@croydon.gov.uk>
Councillor Scott Roche (Cabinet Member for Streets and Environment) <scott.roche@croydon.gov.uk>
Councillor Christopher Herman (Shadow Cabinet Member for Streets and Environment) <Christopher.Herman@croydon.gov.uk>
London Borough of Croydon
Streets & Environment Department, Licensing Team
3rd Floor, Zone B
Bernard Weatherill House
8 Mint Walk
Croydon, CR0 1EA
Ref: APPLICATION FOR AN ADULT GAMING CENTRE PREMISES – 1393 LONDON ROAD, NORBURY SW164AN
Dear Sir or Madam,
I am writing on behalf of Resistance Kitchen, a community kitchen and food bank based in Norbury that supports homeless individuals and families living in poverty. In the last three years, the number of people turning to us for help has tripled. Just last week, we served 96 families – a stark reflection of how deeply hardship now runs in our community.
At a time when Croydon residents are struggling to afford food and shelter, it is deeply troubling that the Council is considering approval for another predatory gambling venue on our high street. Rather than alleviating poverty, this decision would directly fuel the conditions that cause it.
The evidence of harm is unequivocal. The 2023 Office for Health Improvement and Disparities report, “The Economic and Social Cost of Harms Associated with Gambling in England,” exposes the scale of the issue:
- Among London’s homeless, gambling problems are 29 times more common than in the general population (11.6% compared with 0.4%).
- Over 82% developed gambling disorder before becoming homeless.
- People with gambling addictions face a significantly higher risk of death from any cause, in a given time period, relative to the general population.
- The link between gambling and suicide has also been well established with more than one suicide everyday directly related to gambling – 496 deaths a year.
The 2021 University of Bristol study confirms that gambling outlets are ten times more likely to be located in deprived areas than in affluent ones, while only 10% of food shops serve those same struggling communities. According to the Gambling Commission, London already has the highest number of gambling premises in the country – and Croydon ranks among the worst, with 55 registered sites as of March 2026.
The proximity of existing venues also reveals a shocking density within a few short metres of the proposed location. Starting at the former NatWest Bank building (the site in question), there is a Paddy Power betting shop just three doors away. Across the street, three doors further, sits William Hill. Move only two more doors down, and you reach Betfred. Roughly a dozen doors beyond that, the old Barclays Bank building is already being converted by the same company, Merkur Slots Ltd, into yet another gambling venue – and just three doors beyond that, on the opposite side, stands Ladbrokes.
In the span of a short walk, residents encounter five separate gambling outlets, each feeding off the vulnerability and desperation of the same small community. This saturation is not coincidence – it is systematic targeting of the poor.
As the Bristol study concluded, “Rather than having greater access to the facilities, services and opportunities that help people to improve their lives, those in more deprived communities are disproportionately faced with choices that can often prove harmful.”
Approving another gambling licence here would be an unconscionable act – one that prioritizes private profit over public welfare. It would deepen addiction, accelerate homelessness, and undo the hard work of countless local groups trying to keep people afloat.
We therefore urge the Council to reject this application without hesitation. The people of Croydon deserve protection, not predation.
We await your firm and principled response.
Yours sincerely
Abbas Ali
Resistance Kitchen
www.ResistanceKitchen.uk
Additional Information
- Office for Health Improvement and Disparities 2023 report – The economic and social cost of harms associated with gambling in England (Evidence update 2023)
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1128002/The-economic-cost-of-gambling-related-harm-in-England_evidence-update-2023.pdf
- BBC article on University of Bristol study – Gambling: Poorer UK towns found to have the most betting shops, study shows
https://www.bbc.co.uk/news/business-58300899
- Local campaign – Help protect Norbury from another gambling shop
https://natwest-objection.vercel.app/
- A charity set up by families bereaved by gambling that provides support, raises awareness of gambling disorder’s devastating effects, & campaigns for change
https://www.gamblingwithlives.org/
- Gambling Commission – Register of gambling premises
https://www.gamblingcommission.gov.uk/public-register/premises/download
- Masters of spin – how slot machine operators are taking over UK high streets
Wendy Hughes, 64, lost more than £2,000 over the course of 16 hours, spread across two days of play, in the Stockport branch of Merkur, one of the two companies that dominate the sector.
“I just keep loading the £20s in,” Hughes says. “Sometimes I’m in such a daze that I just don’t really care any more.”
Hughes tells how the bookmaker she worked for directed her to start playing machines, on a demonstration setting, to lure in paying customers. It kicked off a descent into addiction that has kept her coming back to spend what little money she has – even when she fell gravely ill with lung cancer.
Hughes’s losses help to explain why operators are doing so well. Income from the £2-a-spin category “B3” machines, the sector’s workhorse, soared by 46% to reach a record £381m in the year to the end of March 2023, according to the Gambling Commission.
On average, each machine now makes £30,500 a year, sucking up the equivalent of an average person’s annual salary.
Some of the machines belong to small, regional, family-owned amusement arcade businesses, or motorway service station companies, which are typically owned by private equity.
But no one collects more from these cash guzzlers than the two major players – Admiral, with 275 shops in the UK, and Merkur, with 230. Admiral is the UK division of the multinational gaming group Novomatic, a private company owned by an Austrian billionaire, Johann Graf. Merkur is a German brand with another billionaire owner, the Gauselmann family.
- UK slot machine operator fined over cancer patient’s activity
https://www.theguardian.com/society/2025/feb/13/uk-slot-machine-operator-merkur-fined-over-cancer-patient-gambling-activity
- EDM (Early Day Motion)1479: tabled on 16 June 2025 – High Street Gambling Reform
https://edm.parliament.uk/early-day-motion/63872
This motion has been signed by 31 Members (no local MPs have signed).
Motion text:
That this House notes with concern that local authorities currently lack sufficient powers to regulate the spread of gambling premises due to the statutory aim to permit duty set out in the Gambling Act 2005; further notes that this duty restricts councils’ ability to reject applications for new gambling venues even in areas already saturated with such establishments or where serious concerns have been raised by residents, police, or public health officials; is alarmed by the clustering of gambling venues in economically challenged communities, where they contribute to rising levels of poverty, debt, and mental health problems; recognises that gambling harm is a growing public health issue, with an estimated annual cost of £1.77 billion to the NHS and related services; and acknowledges the need for greater local democratic control over licensing decisions to better reflect the needs and wellbeing of local communities.
- Councils ‘powerless’ to stop gambling companies ‘targeting deprived areas’ – 38 councils join Brent calling for urgent reform
https://harrowonline.org/2025/04/05/councils-powerless-to-stop-gambling-companies-targeting-deprived-areas-38-councils-join-brent-calling-for-urgent-reform/
Brent Council is leading a coalition of 38 local authorities across the country – including 17 London boroughs – calling for more powers to refuse applications for gambling licences. In a letter addressed to Lisa Nandy MP, the signatories claim constituencies are ‘bearing the social and fiscal consequences’ of outdated legislation, which ‘threatens the fabric of local government’.Brent Council’s Six Point Plan for Change
▪️Reform the Aim to Permit policy and allow local authorities to reject applications that threaten the community’s welfare and safety
▪️Include bingo halls and adult gaming centres in the same planning category as bookmakers so caps cannot be by-passed by splitting premises
▪️Allow councils to consider local household debt levels when evaluating planning applications for high street casinos
▪️Create a statutory levy on gambling operators for research, education, and treatment through an independent public body
▪️Prohibit gambling advertising, promotion, and sponsorship to prevent exposure
▪️Review the spin speed and excess staking levels on gambling machines
- All-Party Parliamentary Group (APPG) on Gambling Reform
https://gamblingreformappg.org/
Other Interesting Posts:
Homes Not Bombs – The Case For Divestment
Protest Croydon Labour Party Fundraiser
Independent Reviewer Of Terrorism Legislation Invited To Meet Filton18 Detainee Fatema Zainab
Reclaim Croydon Winter Shelter – An Act of Love
Perverted Judicial System – #Filton10 Unjustly Imprisoned 81 Days
A Mothers Plea…
Unjustly Imprisoned For Over A Month – #Filton10 Day 32
Community Demands Police Stop Facial Recognition Surveillance
In Solidarity With Palestine
The Truth about Asylum Seekers and Refugees in the UK
Pupils And Teachers – None Are Spared
In the name of the Most High


